Customer Reviews

Product and Service Testimonials

I love hearing from you!Cosy Toes feedback customer reviews-516-981

It's really important to me that you keep in touch.

Email us your photos or to let me know what you think of the Cosy Toes service, products,
what we do well or what we could do better.

Here are just some of the emails I have received that have made my day recently.
Thank you. Tracey

Hi Tracey. Package arrived today. Socks are fab and thanks for the lovely note. We survived without any flooding although were without water for 3 days which was fun. Warmly, Fiona

I’m impressed with your service Tracey
Much appreciated and products are great.
No damage done
Happy customer
Thank you for my last order . It was so beautifully packaged & Presented. It;s a fantastic product. I have quite a few baby prezzys to buy at the moment , so wanted to return to you for my next purchase of baby presents. Well done for a beautiful top quality product. Gotta Love Merino wool . Thanks , Regards Denise
My socks arrived yesterday an they are wonderfully warm. Even though it is a balmy 13C at the moment here in Perth I do appreciate cosy warm feet. Thank you so much for your impressive products and friendly service.
Kind regards,
Thank you so much for my lovely cosy socks. I loved your hand written note it was a very personal touch.

I just wanted to say thank you very much. I have received the socks today. They are perfect. I will definitely be recommending you to my friends😊

Thank you for the socks and your lovely message note which had arrived this morning. I only ordered one pair of socks to see what the size 1-2 years look like. It looks awesome!! So now I have just ordered another pair of socks so both merino socks will be for my great nephew, George's one year old birthday next week.
I found it difficult to find socks that would fit for 1 to 2 years old. I believe you are the only one that makes socks suitable for one to 2 years old. Other companies that I looked up seems to sell socks suitable for 2 to 4 years old and upwards which will be too big for George's feet.
Keep up with your good work especially 1-2 years old socks!!

Thanks for offering a LayBuy option. Love Cosy Toes for our winter socks. Our puppy chewed 2 pairs of the merino socks we ordered recently. They could possibly come with a warning "Beware, so real the dog thinks your socks are food".!!!!!!!!!!!
Diana Mcintyre.

I was given a set of Cosy Toes socks for my newborn son, and they've been fantastic. I love the turn over kind, easy to get on and off. Lovely service, fast postage, so I highly recommend for your family too."
Thanks Tracey.
Kind Regards
Kathryn. New Zealand

So happy with Cosy Toes. This last purchase was for a granddaughter in the UK and some warm comfy socks for a friend.
Thank you so much and for your lovely messages.
Merry Christmas to you and your family.
Polly, New Zealand

Thanks so much for the work socks they are worth the wait and I’m making them an early Xmas present to myself I spend 10 to 12 hours a day 5 and a half days a week in work boots over here in Perth and having your socks on my feet makes it so much more comfortable by far the best work socks going .
P.S I really enjoyed the personal note with them.
Thanks once again
Kind regards
Natha, Australia

Good morning Tracey from Australia. I wanted to let you know that the beautiful parcel of extra warm socks gloves and mittens arrived safely on our doorstep some weeks ago and it has taken me until now to send you a word of thanks. The garments are absolutely beautiful to touch and I’m sure they will be warm and comforting when our next winter arrives. Thank you for your personal note and I wish you well and hope that Your business has survived through the months of the pandemic. Congratulations to New Zealand for the fine way in which it has reacted to the presence of this nasty virus and is able to continue its normal life. And we look forward to the time soon when Australia and New Zealand will be in the same cosy bubble.
With my best wishes and renewed thanks,

My parcel arrived today. Wow what beautiful socks . So pleased to support small business. Do hope you are doing ok.
I have just placed another order to send to my sister.
Thank you for prompt service
Kind regards
Vivienne, New Zealand

I just wanted to say thanks for my order, which arrived safely today. My daughter will keep nice and warm this winter in her new socks and mittens - thanks heaps!
I’ll no doubt be back for some of those cute tights soon!
Teresa, New Zealand

Just want to say thank you - love the socks, they were worth the wait!
Cheers Natalia, New Zealand

Just want to say thank you very much for your wonderful socks and merino pants. I am a first time buyer and very impressed with the quality of your product and how fast they have arrived in the post. We are always in the search for good gumboot socks for my husband so looking forward to trying these ones out. With this covid-19 lockdown I had been caught out for lack of winter socks for our children. Was great to be able to source some from you. Even more impressive was how fast they have arrived in the mail (2 days) - and it’s lockdown and we are rural post!

Thank you very much - proud to be supporting a great NZ product.
Kirsty, New Zealand

My package arrived today..thanks for such fast delivery.
I've washed and dried the socks and singlets, so they're ready to wear... yeehaaa!
I'm so glad that you live locally, as I love to support local small businesses, especially when their products are of a consistently high standard like yours.
Marian, Australia

Just wanted to let you know that I've received the socks and tights, and they're perfect! (size, material, colour)
Thanks so much for your help!
Sharon, Canada
Crickey Tracey - they got them this morning! Can't believe it. The last little package I posted up took 5 days.
AMAZING service! Kaye.
I am extremely happy with the product and service I received from you. The wee note was a nice touch. Keevha has your socks on now as I washed and dried them overnight. Soooooo snuggly warm on this frosty morning.I have already recommended your socks to others. I will be back.

A.J. and Keevha

Thanks so much Tracey’s, socks arrived fri avo, yay!
Again, great service from you
Cheers Cass

Thank you for your lovely email. We are very pleased with the socks that we bought of you. They are wearing well and wash well. We won’t need to order more for awhile. I bought 6 pairs for my son as well he is thrilled with the comfort. I also told a friend as he works in a very cold place and he is thrilled.Your product is appreciated by all keep up the good work we will definitely buy from you when we need more
Kindest regards
Ray and Jeanette Welch
Eden NSW
Many thanks for the red merino top.I love them all .Grandchildren love the long sleeved Tees .Great product great service Many Thanks Averil
Thank you - they arrived today - awesome service ! Michelle
Thanks for your great service, my order arrived on Tuesday 🙂
These cosy socks will be part of a parcel going to my son & daughter in law in Norway,
their 1st baby is due in a couple of weeks 🙂
Regards, Maree

Hi there I ordered some sox off you a while back and only just got round to wearing them. Although they are more expensive than I would usually buy I love them so much and will definitely be getting more. Thanks so much I am thrilled with them. Kind Regards Julia
And let me provide some feedback
They arrived exactly when you said they would and they are magnificent!
I have had toasted toes for days now - don't want to take them off!!
My hubbie was rapt with his work socks too
Brilliant, thank you so much!

I received the order yesterday and I just wanted to let you know that I love everything :-) My baby is going to be so nice and warm in her little socks and mittens, the socks have a really lovely feel to them! I love my gloves as well! I especially love that everything was made in NZ. Renee
Parcel turned up all OK.  Thanks again for the prompt service and congrats with the RWC. Regards Rick Souness
I received the order and I LOVE the items! Edita
I was very pleased with the tee shirt which arrived promptly and is now in post to my grandson in London. With thanks, Jean Sherrard
Thanks for the great service - yes the larger merino socks are the perfect school size for my 8 year old, and the ankle socks are too small.
Many thanks for correcting my order and my sock situation ( and thank you for the lovely smelling soap ! ). Fiona.
With all this cold weather we are experiencing I was delighted to find your parcel at my door so soon after ordering. My feet are so cosy wearing these lovely gumboot socks. I also purchased the most beautiful lanolin handcream it really does the trick for dry hands in winter. Thank you Tracey for your wonderful service and products, the little gift was just lovely too. Justine
Thank you so much for attending to my order.  I really appreciate your effort and always so punctual. I am sure the blanket will be well recieved and delighted that it is now under way. All my thanks again. May
Thank you, we received our order this morning. My daughter LOVES your socks... she couldn't get them on fast enough to wear to school. Thanks again for your great product! Catrina Scott
All arrived as if it had just been sent :) I am expecting in a few weeks-  first baby so all a bit exciting! Thanks again for your help, appreciate it.
All the best for your business, I'm sure I'll be back to buy more in the future! Cheers, Lauren
WOW!  Ordered socks on Monday, received them on Tuesday.  They look and feel great.Thanks so much, Tracey, Sarah Bradfield
Fantastic service as always!! Thank you, Philippa
Just letting you know that our socks arrived today. Many thanks again for such a fabulous product & service. My daughter grows out of her socks before they even look like wearing out & she wears them alot. thanks again. Paula Bosher
Hi there, i ordered two pairs of tights and school socks just yesterday afternoon and i wake up this morning to fine them on my doorstep. My kids love, love, love them thank you so so so much cant put into words how good it is to know my kids will be warm in their new merino socks and stocking. Will be saving up to get them all more, thank you. Jasmin Herangi.
My order arrived yesterday…thanks…very happy with everything…Bronwyn McBain.
Thanks so much for the merino school socks. Perfect for my tiny 5yr old, her previous knee highs never stayed up! Loving the long baby socks too. Will def be ordering from you again. Jody Byford
Order arrived safely and I am delighted with the knee high stockings - great value! Thank you for your assistance and great to hear from you.  Best wishes  May
Thank you for the lovely baby socks. I am sending them to London for my first grandchild. Christine Docherty
Just letting you know the socks arrived on Friday and they're perfect! So now my daughter has many socks as she's inheriting all her brother's old ones. :-). Sadie Coe
My order arrived this morning. Many thanks. It fits and I love the colour. Judy Bagley
I received the socks yesterday and have tried them on. It is -3C today in Beijing and for once my feet did not feel cold. :) am very pleased indeed. Selena
My new socks arrived this morning and as it is a chilly 20 degrees I popped them on while in bed. So far this morning they have been for a bike ride and helped with the washing and I have not had to scoop the heel back out of my shoes once! (my biggest sock peeve) I have been unwell the past couple of days so am not up to any walking let alone fast but am sure my new Cosy toes and I will be great friends! Nardia
The socks I brought from You are soooooooo warm and comfy! thanks for the great special. Holly.
Woohoo! Just got my order from you today and LOVE them! Instant warmth with my socks and my daughter is in love with her knee highs! Thanks so much, Trace. Christi
Thanks for my new Socks!!! I have to make sure no one else at home flogs them!!!!! Craig.
Love the socks i got for my wee girl they r great,she has cosy wee toes at night now thank u! Keely
Absolutely love your products.  This is the second lot we have ordered.  The first lot, washed and wore so well that they lasted two years and they were certainly tested!!!!!! Paula.
Tights arrived in mail this is an amazing service. Sarah.
Fantastic service and the socks look great, thanks, Sally
Just put my order in for more of your yummy socks. I cant believe how toasty warm our sons feet are in these! and they wash so well. Our three year old has been wearing your socks now for three years and i can honestly say i wouldn’t think about buying any other sock. Thanks for your prompt email and advice on sizes.
Very happy customer.
Just wanted to let you know the parcel arrived about an hour ago - not bad to have it in under 24 hours.
The shawl and socks arrived today and we are very, very pleased with the shawl and delighted by the cupcake socks.
Got the socks yesterday, and they are perfect!  Thanks so much for all your help.
Am not buying at the moment but have done previously and definitely will do more. I just wanted to say good on you, i think your company is great and love your little emails even though I haven't bought anything lately. But have given your address to lots of friends, it's great.
Thanks for the tights Tracey, they are great. Wonderful quality. 
Thanks so much for my order. I only ordered on friday and had the socks by lunchtime saturday!!! Just in time for the cold weather.
Thanks Tracey, the socks arrived yesterday, and Tara is wearing them already. She loves the cherry red colour!
Thanks very much for sending the merino socks so quickly. The fit is good and I'm very pleased. I'll probably be ordering some more in the near future. Thanks again.
I received my parcel today. Thank you for supplying such high quality, NZ made products. They are beautiful and so hard to find elsewhere.
Hi ! I've ordered from you before over the phone and your socks are fantastic!
I think you have lovely things in your range and try and "sell" them to everyone I meet!
Yeah, got them! They are fab! thank you! thank you!
Just wanted to say that service was brilliant... thank you. The items are just what I expected and are in prime condition. We LOVE wool in this house!
Congrats on winning the South Island Rural Womens Award for 2010. A remarkable feat for a home-grown business!
Just wanted to drop you a quick line to say thank you for the lovely tights I received for my wee girl, they are just simply fantastic!  They also keep her lovely and warm and are so nice, I wish I could wear them!!
I've attached a couple of pictures taken this morning of her getting dressed with her Cozy Toes tights, they are just fab!
I will be sure to come back to Cozy Toes when I need more tights for next winter, thank you once again for such a lovely product.
socks arrived yesterday and we haven't taken them off since they arrived, finally my girl has warm feet. Great service, fantastic socks.
I ordered and received 3 pairs of your woollen socks recently and am very thrilled with them. As I have a small foot I have had problems buying good woollen socks of the right size and I was so pleased to hear of your company. Very many thanks for your help.
Belated thank you for the socks that were sent to inland New South Wales for grandson James - daughter Diana says they're fantastic!
My kids are "just" wearing out their socks now that we bought from you when my daughter was about 2 (she's 5 and a bit now)....My son is wearing them now- He looks great in hot pink....he he....thanks alot.
Thanks Tracey. The products I bought are great. The socks are especially warm for the kids!
..very happy with the gear. Warm wee girls!
i brought a merino hoodie a couple of weeks ago. i just wanted to let you no that its fantastic my little man loves it and it looks great.. so thank you very much.
The Fete "girls" would like to congratulate you on your wonderful achievement of being runner-up for enterprising women in NZ. I am sure you are absolutely thrilled to be recognized for all that you have successfully achieved over recent years - a wonderful inspiration & example for other rural women!! Well done.
We own a rhododendron nursery called RhodoDirect in North Canterbury, my children are often working or playing alongside us in the nursery and their warmth is a top priority to me.  When they are wearing merino thermals and woollen socks I can relax that they are snug as a bug in a rug from the inside out.  My twins love to sleep in their merino leggings and singlets too – hence I have several pairs for daytime wear and sleep wear.  Thanks Cosy Toes.
I've been looking for warm socks for so long - why is it that I get to have warm feet but my precious wee man has to live in thin cotton socks?!
Been looking for quality woolen socks for AGES, so I'm glad to have stumbled across your site.
Thanks Cosytoes for joining our ELC fundraising.  We had great fun
making posters and talking about being warm for winter.  The big package
arrived as the 3 and 4 year olds were having lunch so we sat together
and enjoyed the excitement of opening it.  Ilam ELC, Christchurch

She absolutely loves them!  In fact, she wants to wear them all. The. Time.  I had to convince her it really wasn't cold enough to wear tights under jeans for pre-school, *maybe* in the depths of winter.
I have been struggling to get woollen socks for my daughter for the last 3 years, and finally found you via a link in Littlies magazine.  Hooray!
Ashley is living in his cosy toes top. He has worn it every day for the last fortnight – only not allowed to go to preschool...he leaves it in a strategic location and when I turn around – he has it on again.  If I want to wash it, I have to show him where it is dirty and he has to agree to let it go into the wash .... talk about attachment!!!!!
Thanks very much - socks arrived today and are just lovely!
I’ve just read the article in Mainlander on your company, and I think it’s great that you can still get NZ made socks for kids and adults – congratulations!!
Start shopping now.......